QuesCom, the European voice and data specialist, today announced its launch into the UK enterprise market with the QuesCom400 communications server. The server simply plugs into any ISDN PBX telephone system to add a range of new IP Telephony functionality including: VoIP, intelligent routing for external fixed-line and fixed-to-mobile calls, and advanced business communications functionality (including unified messaging and full integration with MS Outlook). In the UK, the product will be sold entirely indirectly, and QuesCom are currently recruiting both data and comms channel partners.

“In the current economic climate, selling pure VoIP has been surprisingly difficult, despite the clear cost savings for users,” comments Peter Cameron, UK Channel Director at QuesCom. “Convincing customers to buy a completely new IP telecoms infrastructure has been virtually impossible. They are looking to extend the life of, and the return from, existing hardware investments, and this is exactly what the QuesCom400 does. It updates the functionality of any PBX, not only giving users cost effective access to VoIP, but also to a wide range of other time and cost saving technologies.”

In contrast to many other IP telephony solutions, the QuesCom400 is designed to be simple to implement. There is no need for any new telephone hardware, and staff can retain the same direct dial extensions. Companies can also migrate to VoIP in stages, changing over in a more controlled way, to regulate the impact on network bandwidth. When there are problems with bandwidth at peek times, the QuesCom400 ensures call continuity by re-routing calls over the standard (PSTN) telephone network. 

But the new communications server offers far more than VoIP. The QuesCom400 also provides intelligent call routing for external calls, providing massive savings on expensive fixed-to-mobile calls, by automatically routing calls over the correct GSM network via SIM cards installed in the server. 

In addition, the server adds unified messaging functionality and integration with Outlook, where this is not available in the original PBX. This includes single telephone numbers for fixed-line, mobile, fax and voicemail; fax and voicemail as email attachments for easy sorting and storage; sending SMS messages from email; and a simple user-friendly interface.

Channel enquires about the QuesCom products should be directed to:

Peter Cameron
email: peter.cameron@productstoeurope.com
Tel: 01784 488 400                                  

About QuesCom

QuesCom is a European company specialised in the manufacturing of Next Generation Telecommunications Servers.

The QuesCom400, offers Enterprises new communications possibilities without them having to change their existing systems. It integrates in one system e-VoiceMail, e-Fax, PBX enhancements, IP telephony and TAPI support and Cost Savings for Interoffice Voice Traffic, GSM connectivity and connecting Teleworkers. It is a unique solution that upgrades all existing PBX’s without modifying them, and provides a seamless migration for Enterprises towards IP Telephony.

QuesCom is headquartered in Sophia Antipolis, south of France, a major High-Tech area in Europe and has offices in Paris, London and Frankfurt. QuesCom has been founded in June 1999 by Philippe Oros.

For more information visit the QuesCom website at: www.quescom.com 

Editorial Contacts

More information, case studies, interviews and photography are available from: 

Rory Macdonald
MCC International Ltd
Tel: 01962 888 100
Fax: 01962 888125
Email: quescom@mccint.com            

Nicola Welch
MCC International Ltd
Tel: 01962 888 100
Email: quescom@mccint.com