Small and medium-sized companies can now benefit from low cost IP telephony technology following the introduction of QuesCom 400. This new product extends the efficiencies of traditional voice systems with enhanced reliability features, a hybrid architecture and seamless integration with a customer's existing PBX.
The QuesCom 400 SmartIAD® is part of the QuesCom NextBX® architecture, a complete architecture that provides an evolution path for existing Enterprise Voice Systems towards the usage of IP telephony.
Philippe Oros, CEO of QuesCom comments: “QuesCom 400 has all the capacity needed to service small and medium sites, and is both for operators and enterprises the ideal product to migrate the installed PBX systems towards a full IP Telephony solution. Customers will find that QuesCom 400 is just as easy to use as their existing systems, and far less complicated to design and install than competing solutions.”
Users do not tolerate downtimes in voice systems. Until now, IP Telephony has been dogged by this problem. QuesCom 400 addresses this issue, offering enhanced reliability features.
Peter Derks, VP of Sales and Marketing said: “Slow operation or even downtime for data-systems is seen as a fact of life for many people. For voice systems, tolerance for downtime has increased with the rise of mobile telephony. However for office telephony, downtime for unavailable service, i.e. no dialtone, and disconnected call is still very low. This is one of the main challenges for convergence of voice and data systems. QuesCom has solved this with it's SmartIAD® system. We have built-in 4 levels of security for voice users, while keeping data-security at a maximum level.”
QuesCom 400 is the latest addition to the QuesCom SmartIAD® product line. QuesCom is committed to bringing competitive advantage to its customers by enabling them to take full advantage of low cost IP Telephony.
About QuesCom
Provider of innovative Voice and Data convergence solutions, QuesCom is a European company, whose headquarters are based in France. QuesCom's products are particularly aimed at new operators who build infrastructure services around IP networks, and equally companies wanting to take full advantage of the benefits of Internet related services, within their telecommunications systems.
QuesCom developed the SmartIAD®, an intelligent and Integrated Access Device. This is complemented by the NextBX® Software and Applications, including the NextBX® Access Call Server. By utilising an Open Architecture with Balanced Intelligence and True Convergence and by integrating existing systems, new VoIP devices and convergence for Voice and Data, QuesCom offers a complete solution to implement VoIP networks, one of the fastest growing segments in the telecommunications market.
QuesCom can be reached at +33 4 97 23 48 48
For Press Information:
QuesCom
Valérie Follet - Marketing and Communications Manager
Tel: +33 4 97 23 48 51
Fax: +33 4 97 23 48 49
Email: follet@quescom.com
Press Relations
Oast Communications
Stefan Stone/Claire Sheppard
Tel: +44 1959 568513/509 - Fax: +44 1959 568524
Email: stefans@oastcommunications.com
Notes to the Editor :
NextBX® Access Call Server Software.
· Ideal companion for Softswitch Architecture
· Best for Legacy Voice Support
· Open future proof architecture
The QuesCom NextBX® Call Server application is the cornerstone of QuesCom's NextBX® IP Telephony applications. The NextBX® Call Server application controls all call handling in a NextBX® IP Telephony network. In combination with the SmartIAD® it creates the Next Generation Telecommunications Server network.
Incorporating multiple protocol support, it allows Enterprises and Operators to grow their VoIP networks even when new systems or standards arrive. Full support for building Voice-VPNs (Virtual Private Network) for multiple customers. An integrated full policy based routing systems is the basis for extensive Least Cost Routing features, and other routing schemes like those for emergency calls. Furthermore it provides input for billing application by keeping complete Call Detail Records (CDR) from all the calls in the complete SmartIAD® network, both for Switched calls as well as for VoIP based calls. The NextBX® Call Server application is designed to interoperate with Soft-Switches and other VoIP control systems.
NextBX® Management Suite.
· Plug and Play management for SmartIAD®
· Distributed system with central control
· Web-based management tools for users
The NextBX® Management Application provides Element, Network and Customer control management for a NextBX® IP Telephony network. The Element management system, with its distributed intelligence, provides the centralised set-up and controls the SmartIAD® configuration. This eliminates the need for local intervention or set-up on the customer premises or branch office site. It is called Plug-and Play SmartIAD® management. The Network management part provides a full control of the VoIP network. The third part is the Customer Administration manager that manages numbering and feature plans for clients or independent parts of companies. It includes a user portal that provides users connected to a NextBX® IP Telephony network with a web-based interface for their day-to-day voice feature control.
NextBX® Integrated Messaging application.
· Enables simple and powerful messaging system
· Full featured Fax support including personal fax number
· Open architecture for new messaging services
As one of the first value added application for the VoIP world, the NextBX® Integrated Messaging delivers integrated messaging services for VoIP based networks.
The NextBX® integrated messaging supports Fax services including Real-time fax, store and forward fax and fax-to-email. Store and forward fax consists of a unique dual receipt feature that also delivers receipt of transfer when the fax reaches it finals destination. Future versions will include Voice feature support and further messaging enhancements. The NextBX® Integrating messaging service is based on a powerful, simple, and efficient architecture to allow ease of use and integration.
NextBX® IP Telephony API Toolkit.
· Eases development of VoIP based applications
· Includes support for Legacy voice systems
· Protocol independent future proof system
The NextBX® IP Telephony API Toolkit allows developers of IP Telephony software direct access to the Call Set-up and Control process in the NextBX® environment. This toolkit provides developers of VoIP based Value Added Applications with full control of the Call Set-up process for all Voice systems in the NextBX® IP telephony architecture. For CTI developers, as well as for Call Centre applications, it allows them to build VoIP based Call Centres with full control of the VoIP process, and full integration of existing PBX systems. With QuesCom True Convergence, this delivers access to both VoIP based systems as well as existing PABX based voice systems.
The NextBX® IP Telephony Toolkit enables VoIP application developers to focus on developing their applications without using their development resources for the core VoIP features. It also enables developers to work protocol independent, as the NextBX® IP Telephony architecture supports multi-protocol networks.
